Manage Referrals

If you would like to manage referrals to hospital and other appointments you can now do this online or through the NHS App!

If you’ve been referred to a specialist through the NHS e-Referral Service, booking your appointment online is easy, safe and secure.

You can also:

  • check your appointment details
  • change your appointment
  • cancel your appointment
  • cancel your referral

Choosing your hospital or clinic

You may have more than one hospital or clinic to choose from. But the options will be the same if you book online or over the phone.

Consider all the options before choosing a hospital or clinic and appointment slot.

For example:

  • How long do I have to wait for my first appointment?
  • How quickly can I start my treatment?
  • How far away is the hospital or clinic?

In most cases, you have the legal right to choose the hospital or service you’d like to go to. This includes private hospitals, as long as they provide NHS services.

Learn more about your choices in the NHS.

How your data is used

Find out how your data is used in the NHS e-Referral Service, and your rights.