All blood test appointments are offered on an appointment basis only by the community phlebotomy team.

If you have been provided with a blood test form by the Surgery, you can book an appointment by calling 0115 952 9438 and these are available at the locations listed below. 

 
1.PARK HOUSE HEALTH AND SOCIAL CARE CENTRE

61 Burton Road, Carlton, Nottingham

Mon – Fri 8.15am – 12.00pm

 
2.HIGHCROFT MEDICAL CENTRE / ARNOLD HEALTH CENTRE 

High Street, Arnold, Nottingham

Mon – Fri 8.30am – 12.00pm

QMC & City Hospital Phlebotomy opening times :

Monday – 07:00 – 17:00

Tuesday – 07:00 – 17:00

Wednesday – 07:00 -17:00

Thursday – 07:00 – 17:00

Friday – 07:00 – 13:30

Blood Tests

A blood test is when a sample of blood is taken for testing in a laboratory. Blood tests have a wide range of uses and are one of the most common types of medical test. For example, a blood test can be used to:

• assess your general state of health
• confirm the presence of a bacterial or viral infection
• see how well certain organs, such as the liver and kidneys, are functioning

A blood test usually involves the phlebotomist taking a blood sample from a blood vessel in your arm and the usual place for a sample is the inside of the elbow or wrist, where the veins are relatively close to the surface. Blood samples from children are most commonly taken from the back of the hand. The child’s hand will be anaesthetised (numbed) with a special cream before the sample is taken.

You can find out more about blood tests, their purpose and the way they are performed below:

Blood Test Results

Most test results take about 5 – 10 working days to come back to the practice, although some results can take longer. Clinicians then safely review and usually file the results within 5 working days. We ask all patients to view their results online via the SystmOnline access or NHS App system.

If a result is urgently abnormal, we will try to contact a patient directly over the phone. Please ensure that the number we have for you is correct.

If your result is normal and you don’t need to do anything or if there is a minor abnormality, we will not contact you. You should check your test results online using your online access account.

If you do not have online access, you can contact our reception team on 0115 883 2330.

The GP will leave a note beside your results to indicate whether they have returned to the surgery as normal or if any further action is required.

Whilst the surgery will endeavour to contact you about abnormal results, if you don’t hear from us it is strongly recommended that you look up your results online, to minimise the risk of an abnormal result being missed.

Should you wish to opt out of receiving blood test results via text message you can submit an eConsult via our website to request your test results.

Click below to get Blood test results via eConsult

For patients who do not have a mobile number or internet access, please contact the surgery on 0115 883 2330 to check your results. 

Are you a Carer?

A Carer is anyone who cares, unpaid, for a friend or family member who due to illness, disability, a mental health problem or addiction cannot cope without their support.

You are a Young Carer if you do this role and are under 18 years of age.

If you are looking after someone, we would like you to let us know so we can provide the support and information you might need.

You can be added to our Practice Carers Register and we can then give you further information and support.

A Carers Champion is a Staff member at the Practice who supports Carers.

The Carers Champion at the Practice is : Joanne Croft and Lewis Harrison

Carers can get information, advice and support by contacting the Carers Hub on 0808 802 1777, lines are open Monday to Friday 9am until 5pm or message via Text or WhatsApp on 07814678460.

You can also make contact using the following methods:

• Website: https://carershub.carersfederation.co.uk/
• Email: carershubinfo@carersfederation.co.uk

Information and support for Carers provided by Nottingham City Council can be found at:

https://www.nottinghamcity.gov.uk/information-for-residents/health-and-social-care/adult-social-care/support-if-you-care-or-look-after-someone/ or by contacting the Customer Service Centre on 0300 131 0300.

Cervical screening is one of the best ways to protect women from cervical cancer. Cervical screening is not a test for cancer, it is a test to help prevent cancer. Cervical screening checks a sample of cells from your cervix for certain types of human papillomavirus (HPV). These types of HPV can cause abnormal changes to the cells in your cervix and are called “high risk” types of HPV. If these types of HPV are found during screening (a HPV positive result), the sample of cells is then checked for abnormal changes. If abnormal cells are not treated, they may turn into cervical cancer.

HPV is the name for a very common group of viruses. Most people will get some type of HPV during their lives. It is very common and nothing to feel ashamed or embarrassed about. Some types of HPV (called “high risk” types) can cause cervical cancer. In most cases your body will get rid of HPV without it causing any problems, but sometimes HPV can stay in your body for a long time. If high risk types of HPV stay in your body, they can cause changes to the cells in your cervix. These changes may become cervical cancer if not treated. 

Cervical screening is a choice. It is your choice if you want to go for cervical screening but it is one of the best ways to protect you from cervical cancer. You may have some light bleeding or spotting after cervical screening but the process will take no more than five minutes.

Please do not delay your cervical screening.

Please fill out an online eConsult form, which can be found above, and you will be booked in with one of our friendly Nurses. Alternatively, please call the surgery on 0115 8832330 and an appointment will be made for you.

You’re entitled to ask for a referral for specialist treatment on the NHS.

But whether you’ll get the referral depends on what your GP feels is clinically necessary in your case. Your GP also generally understands your health history and treatments better than anyone and will base any decision for a specialist referral on this knowledge.

If you ask your GP to refer you to a specialist, they’ll probably suggest that you first try various tests or treatment options to see whether your condition improves.

Generally, you cannot self-refer to a specialist within the NHS, except when accessing sexual health clinics or A&E treatment. 

A specialist will only see you with a letter of referral from your GP.

The letter will give the specialist essential background information, such as your medical history, and it’ll also contain details that the specialist needs to pay particular attention to.

If you want to see a private specialist, you’re still advised to get a letter of referral from your GP.

When doctors write to each other about your care, they should aim to give you a copy of their letters or emails.

If you do not get a copy, you can ask for one.

For more information please visit the links below

Healthy Family Teams are part of a new Healthy Families Programme, a new integrated service for children, young people and families which brings together care provided by health visitors, school nurses, the Family Nurse Partnership Programme (for first time teenage mums) and the National Childhood Measurement Programme.

A range of health support is offered:

• One to one support with emotional health and wellbeing for new parents, children and young people at school

Support and advice on a range of health issues such as :

• Breastfeeding
• Formula feeding
• Minor ailments
• Eating
• Parenting issues and continence

• A dedicated scheme for first time mums under 19 years and their partners through the Family Nurse Partnership

• Work in schools on specific health issues. Referral or signposting to other services who will be able to provide ongoing help

To contact your Healthy Family Team please ring the following numbers between 9am – 5pm Monday to Friday:

0115 993 5582 appointments only

0115 883 4661 advice only

The Local team is based at:

Highcroft Medical Centre ( also called Arnold Health Centre )

High Street Arnold Nottingham NG5 7BQ

The Adult Community Services team is made up of nurses, specialist nurses, occupational therapists, physiotherapists, community matrons, assistant practitioners and support workers.

Services include:

• Nursing care such as wound care
• Support when people leave hospital
• Helping to stop falls
• End of life care
• Continence care
• Pulmonary rehab
• Help with long term conditions including respiratory, diabetes, heart failure and Parkinson’s disease

The service is for people over the age of 18 who can’t go to their GP or their practice nurse. Patients are seen in their own home, or in care homes.

Where possible, we want to help people to stay in their own homes. We promote independence and support people to return home from hospital.

Carers’ support and advice is a key part of the care we give.

Contact us

Contact the Community Hub on 0300 0830 100

Accessing our services

Patient or carer can contact the Single Point of Access on 0300 0830 100 directly or GP can refer you to this service. The Single Point of Access is open Monday to Friday from 8am – 5pm.

The Surgery provides the following services for all registered patients:

Help staying healthy

• Advice on preventing illness
• Advice on managing a long-term health condition
• Cervical screening (smear tests)
• Contraceptive services (emergency and routine)
• Childhood immunisations
• Travel vaccinations and advice

Specialist services

• Womens’ health
• Mens’ health
• Child health
• Cardiovascular care including:
  – anticoagulant dosing
  – ischaemic heart disease screening, prevention and management
  – other circulatory disease screening, prevention and management
• Treatment for minor injuries and illnesses including wounds, cuts, bruises, sprains, strains and minor burns.
• Pregnancy testing
• Antenatal (pregnancy) care
• Diabetes clinic
• Chronic obstructive pulmonary disease (COPD) clinic
• Asthma clinic
• Chronic kidney disease monitoring
• Palliative (end of life) care
• Health screening
• Cholesterol and blood sugar testing
• Blood pressure checks
• Minor Surgery