Highcroft Medical Centre, High Street, Arnold, Nottingham, NG5 7BQTel: 0115 883 2330
Highcroft Patient Participation Group
Who are we?
We are a group of volunteers who are patients or carers of patients at Highcroft Surgery.
The NHS says that:
At Highcroft, we have a constitution and a code of conduct to make sure that we work openly and fairly for the benefit of all patients. We publish these documents on the PPG section of Highcroft’s website and on our noticeboard in the surgery.
What do we do?
We meet about once a month with a representative of Highcroft Surgery to:
Would you be able to help?
PPG members attend meetings regularly. We have a Code of Conduct for these meetings to ensure that everyone behaves respectfully to each other and listens to their ideas.
We also have some informal meetings to do specific tasks. We do not minute these meetings.
You could be part of our ‘Virtual Group’
You can join our ‘Virtual Group if you are interested in taking part but not able to attend our regular meetings. We will then send you all group emails and you can comment on them or offer ideas by emailing the Chair.
This seems to work well and means that we listen to a wider group of patients.
If you would like to join either group, please leave your name and email address at Reception and the Chair will get in touch with you.
Chair Highcroft Patients Participation Group
Tel: 0115 8832330
You can also find more information on PPGs on the following web-site: www.napp.org.uk
Minutes of PPG Meeting 2016 September 21
Minutes of PPG Meeting 2016 July 20
Minutes of PPG Meeting 2016 June 15
Minutes of PPG meeting 13th January 2016
Minutes of PPG meeting 2nd December 2015
Minutes of PGG meeting 9th September 2015
Minutes of PGG meeting 24th June 2015
Minutes of PPG meeting Jan 2015
Minutes of PPG meeting April 2015
Minutes of PPG meeting May 2015
Please click on the link below to read our Patient Participation Group Survey Report:
Action plan response from PPG minutes January 2016
Survey results January 2016
The PPG is very active in engaging with the practice. The image on the home page showing where to go for medical help was created by the PPG to help clarify different places you can go for medical help.
The PPG logs the suggestions it makes and the responses from the practice - You said... We did - Response Log
There are many other ideas they have presented to the practice and other resources you may find useful:
Feedback from MSK Conference
What the NHS looks like from 2013
Mastering Shared Decision Making
Patients’ perceptions of a good GP surgery
Contact the Patient Group with your feedback, suggestion, comment or question. Please do not use
this form for complaints - these should always be directed to the Practice Manager
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